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Terms and Conditions

digibeg  ·  As of: 16 July 2026

§ 1 Scope

(1) These Terms and Conditions apply to all contracts between

René Gäng
Kolpingstraße 62
68753 Waghäusel
Germany
Email: info@digibeg.de

(hereinafter "Provider") and users of the digibeg app (hereinafter "User").

(2) Any deviating terms of the User shall not be recognised unless the Provider expressly agrees to their validity in writing.

§ 2 Description of Services

(1) digibeg is an AI-powered digital everyday assistant operable via voice and text. The app enables, among other things:

(1a) digibeg uses artificial intelligence to generate responses, explanations, and voice output. The User is hereby informed that they are interacting with an AI system and that the app's outputs are AI-generated.

(2) The app is available for:

(3) The Provider reserves the right to further develop, modify, or discontinue individual features of the app. Material changes will be communicated to the User in a timely manner.

§ 3 Conclusion of Contract

(1) The contract is concluded when the User registers in the app and confirms the registration.

(2) Prerequisites for use are:

(3) Minors under the age of 16 may only use the app with the express consent of a parent or legal guardian.

§ 4 Free and Paid Services

(1) digibeg offers a free basic access (FREE) as well as paid subscriptions (PRO, PREMIUM, CARE, FAMILY).

(2) In the free tier, the User receives a one-time allocation of 25 Coins. No monthly renewal takes place.

(3) Paid subscriptions include:

Plan Price Coins/Month
FREEfree25 (one-time)
PRO€ 4.99 / month400
PREMIUM€ 9.99 / month900
CARE€ 3.99 / month300
FAMILYon request2,000 (shared)

(4) Coins are an internal currency for premium AI features. Unused Coins expire at the end of the respective billing period. Coins have no monetary value and cannot be paid out.

(5) Additional Coins can be purchased as a one-time add-on (PLUS_200: 200 Coins for € 2.99). One-time purchased Coins are consumed first.

(6) All prices include statutory VAT.

§ 5 Payment Terms

(1) Payment processing is handled via:

(1a) For purchases made via the Apple App Store, payment processing is handled exclusively by Apple in accordance with Apple's own payment terms. The User's payment data is processed exclusively by Apple.

(2) Subscriptions are billed monthly in advance and renew automatically unless cancelled in time.

(3) In the event of payment default, the Provider reserves the right to block access to paid features until the outstanding amount is settled.

§ 6 Right of Withdrawal

CANCELLATION POLICY

Right of withdrawal:
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must inform us (René Gäng, Kolpingstraße 62, 68753 Waghäusel, Germany, Email: info@digibeg.de) by means of a clear statement (e.g. by email) of your decision to withdraw from this contract.

Consequences of withdrawal:
If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and no later than 14 days from the day on which we received notice of your withdrawal.

Expiry of the right of withdrawal:
The right of withdrawal expires in the case of a contract for the supply of digital content if the Provider has begun performance of the contract after the User expressly agreed that the Provider may begin performance before the expiry of the withdrawal period and confirmed knowledge that the right of withdrawal is lost upon giving such consent.

Special provisions for purchases via the Apple App Store:
For purchases made via the Apple App Store, Apple handles refund requests in accordance with its own policies. The User may request a refund directly from Apple at reportaproblem.apple.com. The above provisions on the right of withdrawal apply additionally, insofar as they do not conflict with Apple's refund process.

§ 7 Term and Termination

(1) Subscriptions run for an indefinite period and may be cancelled at any time effective at the end of the current billing period.

(2) Cancellation is made via:

(3) After cancellation, access remains active until the end of the paid period.

(4) The Provider may terminate the contractual relationship for good cause with immediate effect, in particular in the event of:

§ 8 Liability and AI Notice

(1) The AI responses provided by digibeg are intended solely for general information and everyday support.

(2) digibeg expressly does NOT replace:

(3) AI-generated content may contain errors. Users are advised to have important information verified by qualified professionals.

(4) The Provider's liability is limited to intent and gross negligence to the extent permitted by law.

(5) The Provider assumes no liability for the failure of third-party services. The Provider uses the following third-party providers:

AI processing:

Voice output:

Payments:

Operations/infrastructure:

Further information on data processing by these providers can be found in the Privacy Policy.

§ 9 Usage Restrictions

The User agrees:

  1. Not to use the app for illegal purposes.
  2. Not to deploy automated queries or bots.
  3. Not to circumvent or manipulate the Coin system.
  4. Not to submit content that injures, insults, or discriminates against third parties.
  5. Not to resell or use the app commercially without authorisation.

§ 10 Data Protection

The processing of personal data is carried out in accordance with our Privacy Policy.

§ 11 Amendments to the Terms

(1) The Provider reserves the right to amend these Terms and Conditions.

(2) Amendments will be communicated to the User at least 30 days before they take effect via email or in-app notice.

(3) If the User does not object to the amended Terms within 30 days of notification, the new Terms shall be deemed accepted.

(4) The notification will specifically draw attention to the right to object and the consequences of silence.

§ 12 Final Provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

(2) The place of jurisdiction for merchants and legal entities is Karlsruhe, Germany.

(3) Should individual provisions of these Terms and Conditions be invalid, the validity of the remaining provisions shall remain unaffected.

(4) The European Commission no longer operates an online dispute resolution platform (discontinued July 2025). The Provider is neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

§ 13 Special Provisions for Users in the Apple App Store

(1) This section applies in addition to the foregoing provisions to users who obtain the app via the Apple App Store. In the event of conflicts between this section and the foregoing provisions, this section shall prevail for iOS users.

(2) This contract is concluded exclusively between the User and the Provider (René Gäng). Apple Inc. or Apple Distribution International Ltd. ("Apple") is not a party to the contract and bears no responsibility for the app or its content.

(3) The licence granted to the User is limited to the right to use the app on Apple devices that the User owns or controls, in accordance with the usage rules set out in the App Store Terms of Service.

(4) The Provider, not Apple, is solely responsible for the app and its content as well as for maintenance, support, warranty, and product liability in connection with the app, unless otherwise required by law.

(5) In the event of a failure of the app to conform to any applicable warranty, the User may notify Apple; Apple will, where applicable, refund the purchase price of the app. To the maximum extent permitted by law, Apple has no other warranty obligations with respect to the app.

(6) Claims by third parties in connection with the app or the User's use of the app — including claims based on product liability, non-compliance with legal or regulatory requirements, and consumer protection law — shall be directed exclusively against the Provider, not Apple.

(7) In the event of any third-party claim that the app or the User's possession and use of the app infringes that third party's intellectual property rights, the Provider alone shall be responsible for the investigation, defence, settlement, and discharge of any such claim, unless otherwise provided in this section.

(8) The User represents and warrants that they are not located in a country that is subject to a US government embargo or that has been designated by the US government as a "terrorist supporting" country, and that they are not listed on any US government list of prohibited or restricted parties.

(9) If the User uses third-party features or services within the app, the User agrees to comply with the applicable terms of use of that third party.

(10) Apple and Apple's subsidiaries are third-party beneficiaries of these provisions. By accepting these Terms and Conditions, the User grants Apple the right to enforce these provisions against the User as a third-party beneficiary.

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